Last updated: May 2026
At Guest Books by Sam, we value your trust and are committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we protect it when you visit our website or submit a request.
1. Information We Collect
When you use our website or submit a request, we may collect the following information:
Personal Information
- Your name
- Email address
- Phone number (if provided)
- Delivery location
Order Details
- Your selected canvas size and style
- Personalization details (such as names, dates, or messages)
- Photos you upload (such as your wedding photo)
Technical Information
- IP address
- Browser type
- Pages visited and time spent on the site
This information helps us understand how visitors use our site and improve the experience.
2. How We Use Your Information
We use your information to:
- Respond to your requests and provide your custom design preview
- Communicate with you about your order
- Create and deliver your personalized product
- Improve our website and services
- Send important updates related to your request
We do not sell, rent, or trade your personal information to third parties.
3. How Your Photos Are Used
The photos you upload are used only to:
- Create your custom artwork
- Share previews with you
We will never use your photos for marketing or display without your permission.
4. Payment Information
We do not store your payment details on our servers.
All payments are processed securely through our payment provider. Your payment information is handled directly by them using secure encryption.
5. Cookies and Tracking
Our website may use cookies to:
- Improve site performance
- Understand visitor behavior
- Enhance your browsing experience
You can choose to disable cookies through your browser settings.
6. Data Protection
We take reasonable steps to protect your information from unauthorized access, loss, or misuse.
However, no online system is completely secure, so we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Request access to your personal data
- Ask us to correct or delete your information
- Withdraw your consent at any time
To make a request, contact us using the details below.
8. Third-Party Services
We may use trusted third-party services to:
- Process payments
- Host our website
- Analyze website performance
These services only receive the information necessary to perform their functions.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: support@guestbooksbysam.com